Why is it that everytime i call……….?

at&t customer service i always get someone who is Indian?

i am not trying to be rude or ignorant in any way, i was just wondering why?

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Answer:
It is called outsourcing. Many “American” companies have more employees in India than in the USA. They take a job which costs $10 to $20 an hour in the USA, and hire someone in India who will do the job for $5/hour. If you only have 100 employees, you’re saving $500.00/hour. In addition, Indian workers don’t require pesky health plans, IRA's or Unemployment Insurance.

Any benefits which would be paid to an American worker are kept firmly in the pocket of the Company.

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Answer:
Usually corporations hire other companies for their customer service, because other countries labor is so much cheaper, the call center is usually overseas.

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Answer:
Either you that lucky that someone who is Indian is picking up every time. Or, they have shipped there jobs over seas to save money.

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