Wording on Resume?

I work at a call center for a major health insurance company and need to get a second and am not sure how to word my duties. Here's what I do:

-Use up to 12 personal systems daily

-Review claims and benfits to decide claims need to be reprocessed

-Explain benefits to members

-Explain why we paid certain amounts to providers and/or members

-Follow HIPAA and all state mandates, when applicable

I feel like these could be worded superior and more professionally. I'm just trying to get a fast food or retail job, but would still like to present myself in the best possible light. Pls help me reword these statements and add anything you feel would be good that I might've left out. Thanks.

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Answer:
I also work in a a call center for a major health insurance company. I think the way you worded it is just fine. I would add that you have patience when dealing with irate customers and have finely-tuned problem solving skills.

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Answer:
They definitely can be. Google “resume samples for _______” (the position that you are applying for) There are tons of free websites that give great ideas for maximizing your skills on a resume.

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Answer:
The answers vary by person.It would be a good idea to hear several of them and see the differences.Here is a good one.http://health-insurance.online-tips4u.in…

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